Loyalty · Rules
Stage Coins Program Rules
Effective and last updated: 2 October 2026
These rules govern the free Stage Coins loyalty program in the STAGE app, operated by KOLLEGI sp. z o.o., Aleja Bohaterów Września 10/106, 00-973 Warsaw, Poland, and published under the developer name STAGECO.
Stage Coins are loyalty points, not money or cryptocurrency. They cannot be bought, sold, transferred, exchanged for cash or used outside STAGE.
1. Eligibility and account
The program is available to registered STAGE members aged 16 or over. One person may use one member account. Coins, claims, orders and adjustments are recorded in that account's ledger. Account credentials and the member QR pass must not be shared.
2. How Coins are earned
- 100 Coins once after completing onboarding.
- Qualifying purchases recorded at STAGE Cafe, in the amount shown or communicated for that purchase.
- Published quests, Daily Polls and Car Challenges, subject to the conditions, availability period and reward displayed before participation. A reward can be claimed only as described in the relevant activity and cannot be duplicated by retrying a request.
- 50 bonus Coins for each completed milestone of 500 qualifying earned Coins when the claim becomes available in STAGE.
- Occasional promotional grants or corrections identified in the Coin activity history.
Purchases paid with Coins do not themselves earn Coins or milestone progress. Rewards and activities may be limited by time, stock, account or participation limits shown in STAGE.
3. Android and chance-based rewards
The Fortune Wheel and its chance-based rewards are not available in the Android release. No stake, paid entry, purchased spin or purchased Coins are offered. If a chance-based promotion is introduced on Android in the future, its separate official rules, exact rewards, selection method and odds will be shown before participation and these rules will be updated first.
4. Using Coins
Coins may be redeemed only for eligible physical Menu items or Shop merchandise shown with a Coin price in STAGE. Availability, Coin price, variants and pickup terms shown at checkout apply. The full Coin total is deducted when an order is accepted; no payment card or real-money charge is made in the app. Orders are collected at STAGE Cafe using the member pass.
5. Cancellations, refunds and corrections
An eligible Shop order cancelled before pickup returns the Coins and restores stock. Other order changes depend on the status and terms shown for the order; contact Support before pickup when help is needed. We may reverse duplicate, erroneous or fraudulently obtained entries and will keep the correction in the ledger. Statutory consumer rights are not limited by these rules.
6. Balance, expiry and closure
Under the current program, Coins do not expire on a fixed date while the account remains active. Coins have no cash value and are not property that can be transferred. Deleting the STAGE account permanently deletes the balance and associated loyalty records as described in the Privacy Notice. A suspended account cannot use the program while suspended.
7. Fair use
Automated participation, multiple-account abuse, manipulation, false submissions, unauthorised transfer or resale, and attempts to obtain or spend Coins contrary to an activity's conditions are prohibited. We may withhold a pending reward, correct the ledger, cancel an affected order, or restrict the account after a proportionate review.
8. Changes and contact
We may change future rewards, prices, activities or these rules for operational, security or legal reasons. The value shown before a member completes an action applies to that action. Material changes will be published here with a new effective date and, where required, communicated in advance. Questions or balance disputes can be submitted in Settings → Contact Support or to info@stageco.pl. Polish law applies without removing mandatory protections available to consumers.